TERMS AND CONDITIONS

The Contract
The contract is  between the owner of the property Dirascal Cottage, Scalpay, Isle of Harris, Western Isles HS4 3YF (the owner) and the person making the reservation (the guest). Scottish law will govern this contract.The lead guest making the booking must be over 18 and agrees to take full responsibility for ensuring that all the following Terms and Conditions are fully adhered to by all members of their party. The lead guest must personally stay at the accommodation throughout the holiday. The property is to be occupied only by the persons notified to the Owner and for vacation purposes only. The Guest and members of the Guest's party also agree not to use the property for any commercial or illegal purpose, including subletting, which will result in the immediate termination of the contract and the immediate departure of the Guest and the Guest's party with no liability on the part of the Owner for any refund payments made compensation, expenses or costs incurred by the Guest or his/her party.

 

Acceptance
By confirming the reservation details, paying the booking deposit the guest agrees to these terms and conditions, and is making an offer to rent the property for the period and cost agreed, by way of a binding contract between the Guest and Owner.

 

Booking Deposit and Balance Payments
A cleared booking deposit of £150 is needed from the lead guest to secure a booking reservation receipt of which will be confirmed to the guest in writing. The balance due for the rental period must be paid 6 weeks (42 days) before the rental begins. Late payments may result in the booking being cancelled and re advertised to secure another booking. The owner will not be liable for any refund of payments made, compensation, expenses or costs incured by the Guests as a result of late payment (see cancellation policy below)

 

Cancellation Policy
All cancellations must be made immediately by telephone, followed in writing by email or post within 5 days. Deposits, balance and full tariff payments made by the Guest to the Owner are not refundable unless a replacement booking can be acquired for the same period and tariff of the original booking, less any amount given as a discount to secure a booking from another Guest. In the event of a cancellation the Owner will make every reasonable effort to re-let the property to allow the Guest to be reimbursed.

 

Arrivals and Departures
Check in is from 16:00hrs, departure is by 10:00hrs  unless alternative arrangements have been agreed prior to arrival.

 

Conditions of Occupancy
The maximum number of people occupying the Annex is 2.The Guest agrees to have full consideration for the residents of neighbouring properties and not to cause any distress by generating excessive noise or antisocial behaviour. The Owner can refuse entry or continued occupancy of the property if the Guest or Guest's party are behaving antisocially, illegally or if any damage has been or is likely to be caused to the property or the Owners. Any such actions will be treated as a cancellation by the Guest and the Owner will not be liable for any payments made, additional compensation, expenses or costs incured by the Guest or their party. It is expected that the Guest leaves the propert in the same condition as what they found it in.

Smoking Policy
The property and grounds are strictly no smoking of any sort including vaping.

 

Care of the Property/Breakage, Damage, Theft
The Guest is responsible for leaving the property clean and tidy. The Guest is also responsible for any loss, breakages or damages. Any breakages or damage, however minor, must be reported to the Owner immediately, who will make the appropriate charge for repair or replacement for which the Guest will be liable. The Guest will be responsible for the cost of any excessive cleaning that may be required.

 

Pets
Pets are not permitted

 

Safety /Liability
Any issues that the guest feels are unsafe in or around the property should be raised immediately with the Owner to allow the Owner the opportunity to rectify any issues raised. The Owner shall not be liable to the Guest or any member of their party for any loss or damage to any person or their property arising from the rental of the property however inured.

 

Circumstances Beyond the Control of the Owner
If  for any reason the Owner has to cancel the Guests booking in advance due to circumstances beyond the Owners control for example fire, flood or damage to the property, the Owner will seek to find the Guest comparable accommodation for the rental period , or will offer alternative dates or refund the full amount of the booking paid. No additional compensation, expenses or costs incurred by the Guest will be paid.

 

Force Majeure
The Owner does not offer insurance or except any liability to the Guest for losses, additional costs, compensation, expenses, in the event of the property being unavailable due to a non exhaustive list of and including the following examples....... adverse weather conditions, ferry or plane cancellations, Guest travel arrangements, natural disasters, terror attacks, acts of war, civil unrest, pandemics, epidemics or general restrictions imposed by local or national Government , which may prevent the Guest arriving at the property.

 

Travel Insurance
The Owner strongly advises that the Guest takes out comprehensive travel insurance.